Privacy policy

Privacy Policy

Last Updated: July 7, 2026

At SARADA SPORTS, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your personal information when you visit our website, create an account, place an order, subscribe to our communications, or otherwise interact with our products and services.

This Privacy Policy applies to all visitors, customers, and users of our website and online services operated by SARADA SPORTS through the Shopify e-commerce platform.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

We are committed to handling your personal information responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India) and other applicable privacy regulations where required.

Who We Are

SARADA SPORTS is an Indian sports retailer specializing in sports footwear, apparel, equipment, accessories, and related products. We serve customers across India and, where available, internationally through our online store.

Our website is powered by Shopify, which provides the secure e-commerce infrastructure required to process orders, manage customer accounts, and facilitate online shopping.

Scope of this Privacy Policy

This Privacy Policy applies whenever you:

  • Visit our website.

  • Browse or search products.

  • Create a customer account.

  • Place an order.

  • Make a payment.

  • Subscribe to emails or promotional messages.

  • Contact our customer support.

  • Communicate with us through WhatsApp, email, phone, or social media.

  • Participate in surveys, promotions, contests, giveaways, or product reviews.

  • Interact with our advertisements on Meta (Facebook & Instagram), Google, or other advertising platforms.

This Privacy Policy also applies to information collected through cookies, analytics tools, advertising technologies, and similar tracking technologies used on our website.

Our Commitment to Your Privacy

We collect only the information reasonably necessary to operate our business, provide our services, improve customer experience, process payments, fulfill orders, communicate with customers, comply with legal obligations, and protect our business from fraud and abuse.

We do not sell your personal information to third parties.

We share personal information only with trusted service providers and business partners where necessary to provide our services, process payments, fulfill deliveries, improve our website, provide customer support, conduct marketing activities, comply with legal obligations, or protect the security of our business.

Whenever reasonably possible, we implement administrative, technical, and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or the services we provide.

When significant changes are made, we will update the "Last Updated" date shown at the top of this page. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

1. Information We Collect

To provide our products and services efficiently, we collect certain information when you interact with our website. The information we collect depends on how you use our website and the services you choose.

A. Personal Information You Provide

When you place an order, create an account, subscribe to our communications, or contact us, we may collect information including:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • Company Name (where applicable)

  • PIN/Postal Code

  • Country and State

  • Account Login Credentials (if you create an account)

  • Customer Preferences

  • Product Reviews and Ratings

  • Customer Support Messages

  • Any information you voluntarily provide while communicating with us.

B. Order & Transaction Information

When you purchase products from SARADA SPORTS, we collect information necessary to process and fulfil your order, including:

  • Order Number

  • Products Purchased

  • Quantity Ordered

  • Order Value

  • Discounts Applied

  • Coupon Codes Used

  • Payment Method (Prepaid or Cash on Delivery)

  • Payment Status

  • Refund Details

  • Return & Exchange Information

  • Shipment Tracking Information

  • Delivery Status

  • Previous Purchase History

Please note that SARADA SPORTS does not store your complete credit card, debit card, UPI PIN, banking password, CVV, or other sensitive payment credentials. Online payments are securely processed by trusted third-party payment service providers.

C. Customer Account Information

If you create a customer account on our website, we may store:

  • Login Credentials (encrypted where applicable)

  • Saved Addresses

  • Order History

  • Wishlist Items

  • Shopping Preferences

  • Account Settings

  • Communication Preferences

Creating an account allows you to access previous orders, manage your addresses, track shipments, and enjoy a faster checkout experience.

D. Device & Technical Information

Whenever you visit our website, certain technical information may be collected automatically, including:

  • IP Address

  • Browser Type

  • Device Type

  • Operating System

  • Screen Resolution

  • Language Preferences

  • Date & Time of Visit

  • Referral Source

  • Website Pages Visited

  • Time Spent on Pages

  • Click Behaviour

  • Shopping Cart Activity

  • Session Information

  • Website Performance Data

This information helps us maintain website security, improve website performance, understand customer behaviour, and enhance user experience.

E. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your shopping experience.

These technologies may collect information such as:

  • Pages Viewed

  • Products Viewed

  • Cart Activity

  • Wishlist Activity

  • Search History

  • Device Identifiers

  • Browser Information

  • Advertising Identifiers

  • Website Preferences

Cookies help us:

  • Keep you logged into your account

  • Remember your shopping cart

  • Improve website speed and functionality

  • Personalize your shopping experience

  • Measure website performance

  • Deliver relevant advertisements

  • Prevent fraudulent activity

Most browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

F. Marketing & Advertising Information

If you interact with our advertisements or marketing campaigns, we may receive information such as:

  • Advertisement Clicks

  • Campaign Source

  • Landing Pages Visited

  • Products Viewed

  • Products Purchased

  • Cart Abandonment Events

  • Purchase Events

  • Conversion Information

  • Customer Journey Information

This information helps us measure advertising effectiveness and improve future marketing campaigns.

G. Communications

When you contact us through email, WhatsApp, telephone, social media, live chat, or contact forms, we may collect:

  • Your Name

  • Contact Details

  • Messages Sent

  • Attachments You Provide

  • Customer Support Requests

  • Complaint Details

  • Feedback

  • Product Queries

We retain these communications where reasonably necessary to provide customer support, improve our services, resolve disputes, comply with legal obligations, and maintain appropriate business records.

H. Information from Third Parties

We may receive limited information from trusted service providers and business partners involved in operating our business, including payment processors, shipping providers, analytics providers, advertising platforms, customer review platforms, fraud prevention services, and Shopify.

Such information may include payment confirmation, shipment status, advertising performance, website analytics, review submissions, or fraud detection alerts. We use this information only for legitimate business purposes consistent with this Privacy Policy.

I. Information We Do Not Intentionally Collect

We do not intentionally collect sensitive personal information unless it is voluntarily provided for a specific customer service purpose.

We request that customers do not share confidential financial credentials, government-issued identity documents (unless specifically required by law), passwords, one-time passwords (OTPs), banking PINs, or similar sensitive information through email, WhatsApp, social media, or customer support channels.

2. How We Use Your Information

SARADA SPORTS uses your personal information only for legitimate business purposes, including providing our products and services, fulfilling customer orders, improving your shopping experience, communicating with you, protecting our business from fraud, and complying with applicable laws.

We process your information for the following purposes:

A. Order Processing & Fulfilment

We use your information to:

  • Process and confirm your orders.

  • Verify customer details.

  • Process online and Cash on Delivery (COD) orders.

  • Generate invoices.

  • Arrange packaging and dispatch.

  • Coordinate deliveries with our logistics partners.

  • Process returns, replacements, exchanges, and refunds.

  • Provide shipment tracking updates.

  • Resolve delivery-related issues.

Without this information, we may not be able to complete your order or provide the requested services.

B. Customer Account Management

If you create an account with SARADA SPORTS, we use your information to:

  • Create and manage your customer account.

  • Store your saved addresses.

  • Display your order history.

  • Enable faster checkout.

  • Remember your preferences.

  • Allow you to manage account settings.

  • Improve your future shopping experience.

C. Customer Support

We use your information to provide efficient customer support, including:

  • Responding to product enquiries.

  • Resolving complaints.

  • Processing warranty-related requests where applicable.

  • Assisting with returns and exchanges.

  • Providing order-related assistance.

  • Responding through email, WhatsApp, phone, or social media.

Communication records may be retained for quality assurance, training, dispute resolution, and legal compliance.

D. Payment Processing

Online payments are securely processed through trusted third-party payment providers.

We use transaction-related information to:

  • Verify payments.

  • Confirm successful transactions.

  • Prevent payment fraud.

  • Process refunds.

  • Maintain financial records.

  • Comply with tax and accounting requirements.

SARADA SPORTS does not store complete debit card, credit card, UPI PIN, CVV, banking password, or similar sensitive payment credentials on its own systems.

E. Shipping & Delivery

To deliver your orders, we share only the information reasonably necessary with our logistics and delivery partners.

This may include:

  • Customer Name

  • Delivery Address

  • Contact Number

  • Order Number

  • Parcel Details

  • Delivery Instructions (where provided)

This information is used solely for shipment processing, delivery, tracking, customer communication, and resolving delivery-related issues.

F. Marketing & Promotional Communications

With your consent where required, or as otherwise permitted under applicable law, we may use your information to:

  • Send promotional emails.

  • Share special offers.

  • Notify you about discounts.

  • Announce new product launches.

  • Inform you about seasonal sales.

  • Send abandoned cart reminders.

  • Recommend products based on your previous purchases or browsing history.

  • Share promotional updates through WhatsApp and other communication channels.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. Opting out of marketing messages does not affect transactional communications such as order confirmations, invoices, shipping updates, or customer service responses.

G. Website Improvement & Analytics

We continually analyse website performance to improve customer experience.

Information may be used to:

  • Improve website speed and performance.

  • Understand customer behaviour.

  • Analyse product popularity.

  • Improve navigation.

  • Identify technical issues.

  • Optimise mobile experience.

  • Measure marketing performance.

  • Improve conversion rates.

Whenever possible, analytics data is reviewed in aggregate and is not intended to identify individual customers.

H. Personalised Shopping Experience

We may use your shopping history, browsing behaviour, wishlist activity, and previous purchases to:

  • Recommend relevant products.

  • Display recently viewed items.

  • Personalise website content.

  • Improve search results.

  • Provide product suggestions.

  • Enhance your overall shopping experience.

I. Fraud Prevention & Security

Protecting our customers and our business is a priority.

We may use personal information to:

  • Detect suspicious transactions.

  • Prevent payment fraud.

  • Verify customer identity where necessary.

  • Investigate policy violations.

  • Protect customer accounts.

  • Prevent misuse of promotional offers.

  • Detect unauthorised access.

  • Maintain website security.

  • Protect against cyber threats.

Where appropriate, suspicious activity may be reviewed manually or through automated fraud detection tools.

J. Legal & Regulatory Compliance

We may process or disclose personal information where required to:

  • Comply with applicable laws and regulations.

  • Respond to lawful requests from courts, regulators, or government authorities.

  • Maintain accounting and tax records.

  • Enforce our Terms of Service and other policies.

  • Protect our legal rights, customers, employees, and business interests.

K. Business Operations

Your information may also be used to support the day-to-day operation and growth of SARADA SPORTS, including:

  • Inventory planning.

  • Sales reporting.

  • Business analytics.

  • Customer satisfaction analysis.

  • Product demand forecasting.

  • Operational improvements.

  • Internal auditing.

  • Business continuity planning.

We do not use your personal information for purposes that are incompatible with those described in this Privacy Policy without providing additional notice or obtaining consent where required by applicable law.

3. How We Share Your Information

SARADA SPORTS respects your privacy and does not sell, rent, or trade your personal information to third parties for monetary consideration.

However, to operate our business efficiently and provide our products and services, we may share certain personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, delivering products, communicating with customers, improving our services, and complying with legal obligations.

We share only the information reasonably necessary for the relevant service provider to perform its services.

A. Shopify

Our online store is powered by Shopify.

When you use our website, certain personal information may be processed by Shopify to provide secure website hosting, customer account management, order processing, checkout functionality, payment integrations, website security, fraud prevention, analytics, and other e-commerce services.

Shopify may process information such as:

  • Customer Name

  • Contact Information

  • Billing & Shipping Address

  • Order Details

  • Device Information

  • IP Address

  • Browser Information

  • Customer Account Information

  • Website Usage Information

Shopify processes personal information in accordance with its own privacy practices and security standards.

B. Payment Service Providers

For secure online payments, we use trusted payment service providers such as Razorpay.

Payment providers may process information including:

  • Customer Name

  • Billing Information

  • Order Value

  • Transaction Reference

  • Payment Status

  • Payment Method

SARADA SPORTS does not store complete debit card numbers, credit card numbers, CVV codes, UPI PINs, banking passwords, or similar sensitive payment credentials.

Payment information is processed securely by the payment provider using industry-standard security measures.

C. Shipping & Logistics Partners

To deliver your orders, we share relevant information with our logistics and courier partners, including:

  • Delhivery

  • Ekart

  • India Post

  • Other logistics partners that may be engaged in the future

Information shared may include:

  • Customer Name

  • Delivery Address

  • Mobile Number

  • Order Number

  • Shipment Details

  • Delivery Instructions (where applicable)

This information is used solely for shipping, delivery, shipment tracking, customer communication, returns, exchanges, and delivery verification.

D. Advertising & Marketing Partners

To improve our advertising effectiveness and provide more relevant marketing, we may use advertising and analytics technologies provided by trusted partners, including:

  • Meta (Facebook & Instagram)

  • Google

  • Future advertising and marketing platforms

These services may collect information such as:

  • Website Visits

  • Pages Viewed

  • Products Viewed

  • Shopping Cart Activity

  • Purchase Events

  • Device Information

  • Browser Information

  • Advertising Identifiers

  • IP Address

This information helps us measure campaign performance, understand customer interests, improve our marketing efforts, and display advertisements that may be relevant to your interests.

E. Analytics Providers

We use website analytics tools, including Google Analytics, to better understand how visitors interact with our website.

Analytics providers may collect information such as:

  • Website Usage

  • Device Information

  • Browser Type

  • Geographic Region

  • Session Duration

  • Pages Visited

  • Referral Sources

  • Website Performance Metrics

Analytics information is primarily used to improve website functionality, user experience, product offerings, and overall business performance.

F. Customer Reviews & Feedback

We use trusted customer review platforms, including Judge.me, to collect genuine customer reviews and improve transparency.

If you choose to submit a review, your review may include:

  • Your Name (or Display Name)

  • Product Purchased

  • Rating

  • Written Review

  • Images or Videos voluntarily uploaded by you

We may also use additional review platforms in the future to improve customer experience.

G. Email & Customer Communications

We use Shopify Email and may engage other trusted communication providers in the future to send:

  • Order Confirmations

  • Shipping Notifications

  • Delivery Updates

  • Return Updates

  • Promotional Emails

  • Product Announcements

  • Newsletters

  • Marketing Campaigns

You may unsubscribe from promotional communications at any time using the unsubscribe option included in marketing emails.

Please note that transactional communications relating to your orders or customer support may still be sent even if you opt out of marketing communications.

H. WhatsApp Communications

Where you provide your mobile number or otherwise interact with us through WhatsApp, we may use WhatsApp or authorized business messaging providers to send:

  • Order Confirmations

  • Shipping Updates

  • Delivery Notifications

  • Customer Support Messages

  • Return & Refund Updates

  • Promotional Offers

  • Product Launch Announcements

  • Seasonal Campaigns

You may request that promotional WhatsApp communications be discontinued at any time by contacting us or following the instructions provided in the communication.

I. Legal Compliance

We may disclose personal information when we believe disclosure is reasonably necessary to:

  • Comply with applicable laws.

  • Respond to lawful requests from courts, regulators, or government authorities.

  • Protect our legal rights.

  • Prevent fraud or unlawful activity.

  • Investigate suspected violations of our policies.

  • Protect the safety of our customers, employees, or business.

J. Business Transfers

If SARADA SPORTS undergoes a merger, acquisition, restructuring, investment, sale of assets, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable legal requirements.

K. Future Service Providers

As our business grows, we may engage additional trusted third-party providers for services including:

  • Payment Processing

  • Shipping & Logistics

  • Fraud Prevention

  • Customer Support

  • Marketing Automation

  • Analytics

  • Product Reviews

  • Customer Communication

  • Cloud Hosting

  • Business Operations

Any such providers will receive only the personal information reasonably necessary to perform their services and will be expected to process that information in accordance with applicable laws and appropriate contractual obligations.

L. Our Commitment

Except as described in this Privacy Policy or where required by law, SARADA SPORTS does not sell your personal information or disclose it to unrelated third parties for their independent marketing purposes without your consent.

4. Cookies and Tracking Technologies

SARADA SPORTS uses cookies, pixels, web beacons, and similar tracking technologies to provide a secure, efficient, and personalized shopping experience. These technologies help us remember your preferences, maintain your shopping cart, improve website performance, understand how visitors interact with our website, measure the effectiveness of our advertising campaigns, and deliver content and product recommendations that may be relevant to your interests.

When you visit our website, certain information may be collected automatically through cookies and similar technologies. This information may include your IP address, browser type, device type, operating system, pages viewed, products browsed, referring website, session duration, interactions with website features, shopping cart activity, purchase history, and general browsing behaviour. This information helps us understand how our website is being used so that we can continually improve its functionality, security, and overall user experience.

Our website is hosted on Shopify, which places cookies that are necessary for essential website functions such as secure login, shopping cart management, checkout, fraud prevention, account authentication, website security, and order processing. These cookies are required for the website to function correctly and generally cannot be disabled without affecting core features of the website.

We also use analytics services, including Google Analytics, to better understand how visitors use our website. These services help us analyse website traffic, identify popular products and pages, improve website performance, detect technical issues, and evaluate customer behaviour in order to enhance the overall shopping experience. Analytics information is generally collected in an aggregated form and is used to improve our business operations and website performance.

To better understand the effectiveness of our marketing campaigns, we use advertising technologies such as the Meta Pixel and may, from time to time, use additional advertising or analytics technologies offered by trusted partners. These tools may collect information about your interactions with our website, including pages visited, products viewed, items added to your cart, completed purchases, and other browsing activities. This information helps us measure advertising performance, understand customer interests, optimise our marketing campaigns, reduce irrelevant advertising, and display advertisements that may be more relevant to your interests on supported platforms.

Some cookies also allow us to remember your preferences, such as your selected language, region, login status, recently viewed products, and shopping cart contents, making future visits to our website more convenient and personalised.

Most web browsers automatically accept cookies; however, you can modify your browser settings to refuse or delete cookies if you prefer. Please note that disabling certain cookies may affect the availability or functionality of some features of our website, including shopping cart functionality, customer account access, personalised recommendations, and checkout services.

As our business continues to grow, we may introduce additional technologies, analytics providers, advertising partners, customer engagement tools, or website optimisation services. Any such technologies will be used in accordance with applicable laws and this Privacy Policy, and we will continue to take reasonable measures to ensure that your personal information is handled responsibly.

By continuing to use our website, you acknowledge that cookies and similar technologies may be used in accordance with this Privacy Policy, subject to any choices available to you under applicable law.

5. Data Retention

SARADA SPORTS retains your personal information only for as long as it is reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing our products and services, maintaining your customer account, processing orders and payments, providing customer support, complying with legal and regulatory obligations, resolving disputes, preventing fraud, and protecting our legitimate business interests.

The length of time we retain your information depends on the nature of the information, the purpose for which it was collected, and the legal or operational requirements applicable to our business. For example, information relating to your customer account may be retained for as long as your account remains active. If you choose to close your account or request its deletion, we will take reasonable steps to delete or anonymise your personal information, unless we are required or permitted by law to retain certain information for a longer period.

Order records, invoices, payment confirmations, shipping information, tax records, and related transaction details may be retained for the period required under applicable tax, accounting, consumer protection, and other legal obligations. Retaining this information also enables us to process returns, exchanges, warranty requests where applicable, investigate disputes, detect fraudulent activity, and provide ongoing customer support.

Communications exchanged through email, WhatsApp, telephone, social media, contact forms, or other customer support channels may be retained for a reasonable period to assist with future enquiries, maintain service quality, resolve complaints, train customer support personnel, and protect the legal rights of both our customers and our business.

Information collected through cookies, analytics services, and advertising technologies may be retained for varying periods depending on the type of technology used, your browser settings, and the policies of the relevant service providers. In many cases, you may manage or delete certain cookies directly through your browser or device settings.

Where personal information is no longer required for the purposes for which it was collected, and we are not legally required or otherwise permitted to retain it, we will take reasonable steps to securely delete, anonymise, or irreversibly de-identify the information using appropriate technical and organisational measures.

Please note that residual copies of certain information may remain in backup systems, disaster recovery systems, archived records, or secure storage for a limited period as part of our standard business continuity and security procedures. Such information will remain subject to appropriate safeguards and will not be actively used except where necessary for recovery, legal compliance, or security purposes.

As our business evolves and legal or regulatory requirements change, we may revise our data retention practices from time to time. Any such changes will be reflected in this Privacy Policy or otherwise communicated where required by applicable law.

6. Your Privacy Rights

SARADA SPORTS respects your privacy and is committed to providing you with reasonable control over your personal information. Subject to applicable laws and verification of your identity, you may request access to, correction of, or deletion of the personal information that we hold about you. You may also request that we update incomplete or inaccurate information to ensure that our records remain current and accurate.

If you have created a customer account on our website, you may be able to review, update, or manage certain account information directly through your account settings. Where this is not possible, you may contact us using the details provided at the end of this Privacy Policy, and we will make reasonable efforts to assist you.

If you no longer wish to receive promotional emails, newsletters, WhatsApp marketing messages, or other marketing communications from SARADA SPORTS, you may unsubscribe by using the unsubscribe link included in our emails, following the instructions provided in the communication, or by contacting us directly. Please note that opting out of promotional communications will not affect our ability to send essential transactional messages, including order confirmations, invoices, payment confirmations, shipping updates, delivery notifications, return or refund updates, account security alerts, or responses to customer support requests.

Where permitted under applicable law, you may also request that we delete your personal information. Before processing such a request, we may need to verify your identity to protect your privacy and prevent unauthorized access to customer information. In certain circumstances, we may be unable to delete all information immediately if we are legally required to retain it for purposes such as taxation, accounting, fraud prevention, dispute resolution, law enforcement requests, contractual obligations, or other legitimate business purposes.

Where applicable laws provide additional rights regarding your personal information, SARADA SPORTS will make reasonable efforts to honour those rights in accordance with the relevant legal requirements. Depending on your jurisdiction, these rights may include the right to access your personal information, request correction, request deletion, withdraw consent where processing is based on consent, object to certain processing activities where applicable, or request information about how your personal information is processed.

To help protect your privacy, we may request sufficient information to verify your identity before responding to any request relating to your personal information. We may also decline or limit certain requests where permitted by applicable law, including where a request is repetitive, technically impracticable, would adversely affect the rights of another individual, or where we are legally required or permitted to retain the requested information.

We are committed to responding to privacy-related requests within a reasonable timeframe. If additional time is required due to the complexity or volume of a request, we will endeavour to keep you informed of the progress wherever reasonably practicable.

If you have questions, concerns, or complaints regarding how your personal information is collected, used, stored, or disclosed, we encourage you to contact us first so that we have the opportunity to address your concerns promptly and fairly. We are committed to handling privacy-related enquiries in a transparent, respectful, and timely manner.

7. Security of Your Personal Information

SARADA SPORTS is committed to protecting the confidentiality, integrity, and security of the personal information entrusted to us. We implement reasonable administrative, technical, and organizational measures designed to safeguard personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Our website is hosted on Shopify, which provides a secure e-commerce infrastructure and employs industry-recognized security practices to help protect customer information during browsing, checkout, and account management. Online payments made through our website are processed by trusted third-party payment providers using encrypted payment technologies. SARADA SPORTS does not store complete credit card numbers, debit card numbers, CVV codes, banking passwords, UPI PINs, or similar sensitive payment credentials on its own systems.

Access to customer information is limited to authorized personnel, service providers, and business partners who require such access to perform their legitimate responsibilities. We take reasonable steps to ensure that these parties are subject to appropriate confidentiality and security obligations.

While we strive to use commercially reasonable security measures to protect your information, no method of electronic transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, although we continuously work to protect your personal information, we cannot guarantee absolute security, and you provide information through our website at your own discretion and risk.

If we become aware of any unauthorized access, security incident, or data breach affecting personal information under our control, we will take appropriate steps to investigate the matter, mitigate potential harm, comply with applicable legal obligations, and notify affected individuals or authorities where required by law.

8. International Data Transfers

SARADA SPORTS operates primarily from India but may provide products and services to customers located in other countries. In the course of operating our business, your personal information may be processed, stored, or accessed by trusted service providers located in jurisdictions outside your country of residence.

Our website is powered by Shopify, and we also engage trusted third-party providers for payment processing, logistics, analytics, customer communications, marketing, product reviews, and other business operations. As a result, your information may be transferred to or processed in countries where these service providers maintain operations or infrastructure.

Whenever personal information is transferred internationally, we take reasonable steps to ensure that such transfers are carried out in accordance with applicable laws and that appropriate safeguards are implemented to protect your information. We require our service providers to process personal information only for authorized purposes and to maintain appropriate security measures designed to protect the confidentiality and integrity of the information they process on our behalf.

9. Children's Privacy

The products and services offered by SARADA SPORTS are intended for individuals who are legally capable of entering into binding transactions under applicable law. Our website is not directed toward children, and we do not knowingly collect personal information directly from children without appropriate authorization where required by law.

If we become aware that personal information has been collected from a child in a manner inconsistent with applicable legal requirements, we will take reasonable steps to delete such information as soon as reasonably practicable. Parents or legal guardians who believe that a child has provided personal information through our website may contact us using the contact details provided in this Privacy Policy, and we will investigate the matter promptly.

10. Changes to This Privacy Policy

SARADA SPORTS may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, legal requirements, or the services we provide. Any updates will become effective upon publication on this page unless otherwise stated.

Whenever significant changes are made, we will revise the "Last Updated" date at the beginning of this Privacy Policy. We encourage customers to review this Privacy Policy periodically to remain informed about how their personal information is collected, used, shared, and protected.

Your continued use of our website after any revised Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, subject to applicable law.

11. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way SARADA SPORTS collects, uses, stores, or protects your personal information, you may contact us using the details below.

SARADA SPORTS
B.S. Road Super Market
Ground Floor, Near Hotel Ellora
Cooch Behar, West Bengal – 736101
India

Email: saradasportscob@gmail.com

We will make reasonable efforts to respond to your enquiry or privacy-related request as promptly as practicable. To protect your privacy and the security of your personal information, we may request additional information to verify your identity before processing certain requests.